Privacy Policy – Jeevan Foundation
Last updated: 6 November 2026
Jeevan Foundation (“we”, “us”, “our”) is a registered social-welfare society (Registration No. FIR/02672/2020-21) that runs de-addiction and rehabilitation centres in Agra and Firozabad, Uttar Pradesh. We respect your privacy. This policy explains what information we collect when you contact us, including through our forms on Facebook and Instagram, and how we use and protect it.
संक्षेप में (In short): आप जो जानकारी हमें देते हैं, उसका उपयोग केवल आपसे संपर्क करने और इलाज/भर्ती की जानकारी देने के लिए किया जाता है। हम आपकी जानकारी किसी को बेचते नहीं हैं और इसे पूरी तरह गोपनीय रखते हैं।
1. Who we are
- Jeevan Foundation De-Addiction & Rehabilitation Centre, Near Krishna Vatika, Chaughan Road, Chhalesar, Agra, Uttar Pradesh – 282006
- Jeevan Foundation Nasha Mukti Kendra Firozabad, Village Jhapara, Jasrana, Firozabad, Uttar Pradesh – 283136
2. Information we collect
When you fill in an enquiry form on Facebook or Instagram (Meta lead forms), message us on WhatsApp, call us, or contact us through this website, we may collect:
- Your name and mobile number
- Your city or district
- Your relationship to the person who needs help (for example, son, husband, brother)
- Answers you choose to give in the form, such as the type of addiction or when you would like admission
- Any other details you share with us in messages or calls
Some of this information relates to health and addiction. We treat it as sensitive and confidential.
3. How we use your information
- To call or message you back about your enquiry
- To explain our treatment programme, facilities and fees
- To arrange a visit, counselling session or admission
- To follow up on your enquiry if you have not been able to reach us
We do not use your information for any unrelated purpose. We may send you occasional information about our programmes only if you agree, and you can ask us to stop at any time.
4. Sharing your information
- We do not sell, rent or trade your personal information to anyone.
- Your information is seen only by our own team who need it to help you, such as our counsellors, doctors and centre managers.
- We may share information if required by law or by a government authority.
- Platforms such as Facebook, Instagram, WhatsApp and Google process the information you send through them under their own privacy policies.
5. How we keep it safe and how long we keep it
We keep enquiry information on secured accounts and devices that only authorised staff can access. We keep enquiry details for as long as needed to respond to you and for up to 2 years afterwards, and then delete them. If a patient is admitted, their treatment records are kept separately as required by medical and legal rules.
6. Your rights
In line with the Digital Personal Data Protection Act, 2023, you may ask us to:
- Tell you what information we hold about you
- Correct information that is wrong
- Delete your information
- Stop contacting you
To do any of this, contact us using the details below. We will respond within a reasonable time.
7. Children
Our enquiry forms are meant for adults (18 years and above). Information about a person under 18 should be given only by a parent or legal guardian.
8. Cookies on this website
This website may use basic cookies and analytics tools to understand how visitors use the site. These do not identify you personally. You can turn off cookies in your browser settings.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.
10. Contact us / Grievance officer
For any question or complaint about your information:
- Abhay Kumar, Director, Jeevan Foundation
- Phone: 8755441444
- Email: jeevanfoundation9977@gmail.com
- Address: Near Krishna Vatika, Chaughan Road, Chhalesar, Agra, Uttar Pradesh – 282006